Buyer Guide
Step-by-step guide for international buyers: account setup, requesting a quote, completing payment steps on your deal page, and following shipping and B/L-related updates.
For buyers · Last updated: March 2026
Use the chapters below in order if you are new. For a compact map of
search, favorites, notifications, and menus, open
Using the Site. If you already have an account, you can jump to
How to Purchase or
Shipping & Documents. All buyer actions require sign-in except browsing listings and opening registration/login pages.
A. Explore Vehicles
No login required
Browse the catalog from the home page or vehicle list. You can check make, model, price range, and photos before registering. To send a quote request or save favorites, create a buyer account and sign in.
- Search and filters (make, body type, price)
- Vehicle detail: specs and “get a quote” area
- What requires login: quote, favorites, deals
Open vehicle list
B. Using the Site
Mostly no login
Favorites & menus need login
How the stock list filters work, what FOB on cards means, favorites and the Notifications / Deals / My Account menus, and how in-app alerts relate to email and your deal pages.
- Filters, sort, body-type shortcuts, empty search
- Star favorites and open your Favorites list
- Notifications vs the deal page as source of truth
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C. Login & Account Setup
No login required (page access)
Login required (after sign-in)
Register with a reachable email, sign in securely, then use Deals, My Account, and Notifications. The detailed chapter covers recommended browsers, password issues, and the first screen after login.
- Registration and email verification
- Sign-in and password recovery
- Buyer menu overview after login
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D. How to Purchase
Login required
End-to-end buyer actions: quote from the vehicle page, Reserve on the deal page, then upload your payment bank proofs when requested. Includes a status table and step-by-step screenshots.
- Destination country / port and quote request
- Proforma review and Reserve
- Payment upload panel
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E. Shipping & Documents
Login required
Read the deal timeline, B/L milestones, and document downloads. Explains key terms (B/L, commercial invoice PDF) and what to do when the page shows “waiting” versus an action button.
- Timeline and status badge
- B/L issued step and documents section
- Completion and local import follow-up
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F. FAQ & Troubleshooting
Login required
Short answers when sign-in fails, the deal status looks wrong, or uploads do not advance. For case-specific problems, use the official contact channel with your deal reference.
- Password and session issues
- Missing buttons or stale status
- Transfer proof submitted but status unchanged
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