Login & Account Setup
Registration and login pages are public · Buyer menus require sign-inRecommended environment
| Item | Guidance |
|---|---|
| Browser | We recommend the latest Google Chrome or Microsoft Edge (Chromium). Keep the browser updated. |
| Language / region | The buyer interface is primarily in English. If you use translation extensions, confirm critical fields (email, consignee, bank-related notices) in the original English when something looks unclear. |
| Security | Keep your sign-in email private — anyone who can read your inbox can request a sign-in code. If you use a shared PC, sign out when finished (Logout in the account menu). |
Step 1: Open the registration page
Open Sign Up Free. Enter your email and we send you a 6-digit code. Enter the code, tick the box to agree to the Terms of Use, the Service Agreement and the Privacy Policy, and continue. No password is needed.
Make sure you enter an email inbox you can actually open.
- Open Sign Up Free and enter your email.
- Enter the 6-digit code we email you.
- Tick the box to agree to the Terms of Use, the Service Agreement and the Privacy Policy, and continue — no password to create.
Step 2: Sign in (no password needed)
Open /login. Enter the same email address you used at registration, then choose "Email me a sign-in code". We send a 6-digit code to your inbox — enter it on the next screen to sign in. No password is required.
The code expires after 30 minutes. If you set a password in the past, you can still use "Use a password instead" under the form.
| Situation | What to do |
|---|---|
| Code didn't arrive | No password needed — just enter your email again and request a new code. If it still doesn't arrive, check spam/junk and that your mailbox accepts mail from JAPACAR. |
| Code expired or won't work | Each code is valid for 30 minutes. Request a fresh code and enter the newest one. Make sure you're on the buyer login (not the seller/manager login URL). |
| Change your sign-in email | Open My Account → Change sign-in email. We email a code to your current address and a confirmation link to the new one. |
Step 3: First screen after sign-in
After a successful sign-in, you are taken to the buyer home area (often Deals or the top page). Use the header menu to open:
- Deals — list of your quotes and transactions.
- My Account — profile and consignee details used on invoices.
- Notifications — updates about your deals.
- Favorites — vehicles you saved.
Before requesting a quote or uploading payment proof, confirm that My Account has correct contact and consignee information where the form asks for it—this reduces delays when documents are issued. You can also change your sign-in email here at any time.
